Terms and Conditions
Please review and sign at the bottom of the page.
Rights and ownership
Rights: All services provided by Silver Raven Designs shall be for the exclusive use of the client other than for Silver Raven Designs’s promotional use. Upon payment of all fees and expenses, the following reproduction rights for all approved final designs created by Silver Raven Designs for this project shall be granted:
• Client to gain full transferable rights to brand identity.
• Client to gain full license to reproduce works through commercial printers.
Ownership: The client shall be entitled to full ownership of all artwork created during the project upon full payment of the agreed fee.
Copyrights/Trademarks: Upon receipt of logos/artwork client is responsible for deciding to copyright and/or trademark their name and artwork. All fees for copyrighting/trademarking is paid by the client. Silver Raven Designs is not responsible for copyrights/trademarks.
Third party contracts: Silver Raven Designs may contract with other creative professionals to provide services such as design, web development, photography, and illustration. Any third party terms and conditions will include full reproduction rights for the client. Where such contracting adds to the project cost, the client will first be asked for permission to proceed. No project will commence on the assumption that third parties might be required for project completion. Such details will be finalized prior to project commencement, unless requested by the client at a later date.
Silver Raven Designs can be reached by telephone (928.533.9394) from Monday to Friday between 9am and 5pm MST. The majority of designer/client communication is normally via email (email@example.com), helping both parties keep track of specific design requirements and potential changes.
If after project commencement client communication (face-to-face, telephone, or email) stops for a period of 90 days, the project can be cancelled, in writing by Silver Raven Designs, and ownership of all copyrights shall be retained by Silver Raven Designs. A cancellation fee for work completed shall be paid by the client, with the fee based on the stage of project completion.
Samples: The client shall provide Silver Raven Designs with samples of print design that result from the project deliverables. Such samples shall be representative of the highest quality of work produced. Silver Raven Designs may use such copies and samples for publication, exhibition, or other promotional purposes.
Silver Raven Designs shall have the right to photograph all completed designs or installations and shall have the right to use such photographs for publication, exhibition, or other promotional purposes.
Confidentiality: The client shall inform Silver Raven Designs in writing before the project commences if any portion of any material or information provided by the client or if any portion of the project is confidential.
Indemnity: The client agrees to indemnify and hold harmless Silver Raven Designs from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, but only to the extent caused by, arising out of, the work supplied by Silver Raven Designs.
Print Design Terms and Conditions
Errors and omission
It is the client’s responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. Silver Raven Designs is not liable for errors or omissions. Please be sure to check all spelling and graphical errors on all design jobs.
Silver Raven Designs is not responsible for any errors during the printing process after the client has signed off on a project. This includes typos, color errors, cutting issue, sizing or quantity issues.
A deposit may be required prior to beginning a project. Total payment is due upon completion of the project and prior to any file being released for printing. Payment is due within 10 days of invoicing. Delayed payment: If the final invoice is not paid within 30 days, a 10% “delayed payment” fee will be charged. This initial 10% figure will be added upon each recurring 30 day period until the full amount has been received by Silver Raven Designs.
Website Terms and Conditions
Errors and omission
It is the client’s responsibility to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. Silver Raven Designs is not liable for errors or omissions. Please be sure to check all spelling and graphical errors on website.
Silver Raven Designs is not responsible for any changes that happen during client management to Joomla or WordPress websites after final payment.
Silver Raven Designs does offer in-house hosting services at an additional charge. Silver Raven Designs can only suggest possible sub-contractors and does not guarantee continuous service and will accept no liability for loss of service, whatever the cause. Silver Raven Designs may request that clients change the type of hosting account used if that account is deemed by Silver Raven Designs to be unacceptable because of poor service, lack of bandwidth or in any other way insufficient to support the website. Fees due to the hosting organization are the responsibility of the client and Silver Raven Designs are not liable for their payment.
Silver Raven Designs is not responsible for Joomla/WordPress hacked/compromised websites. A site that has been compromised may be taken offline immediately until the website has been secured and cleaned of any hacks/viruses. Silver Raven Designs will do our best to secure your website against hackers with security plugins. In most cases hacking can be resolved with the hosting service with backups but that is not guaranteed by Silver Raven Designs.
- The client will make a 25% down payment prior to work commencing. The project can be scheduled once the down payment is received by Silver Raven Designs. The down payment is non-refundable.
- An additional 25% is due 2 weeks after project start date, or final payment if the project is completed (see #3)
- The final payment is due to Silver Raven Designs upon completion of the project, and before website will launch to the public.
Delayed payment: If the final invoice is not paid within 30 days, a 10% “delayed payment” fee will be charged. This initial 10% figure will be added upon each recurring 30 day period until the full amount has been received by Silver Raven Designs.
Project schedule: Website projects can take from 2-8 weeks depending on the amount of work, pages, graphics, etc. Please allow time for this project to be completed and clearly state prior to the project beginning when you are expecting to launch your site. If content, information and photos that are supplied by the client are not received in a timely manner the website may be delayed.
Sample project schedule:
Prior to project start:Estimate to client, terms and conditions signed, and deposit received.
Week 1 (Project Start):Domain & hosting purchased, initial template designs sent to client, may start on initial design
Week 2: Design of website begins, all content, photos, etc. will be collected during this time. (2nd payment due)
Week 3+: Continue design of website, remaining content, photos, etc. will be collected during this time, possible website wrapup (depending on project size)
Final step: final approval of website, final payment received, website launch